Support
We're here to help
Celestial is made by Team Celestial. Write to us with anything — a bug, a question, or a feature you'd like to see — and we'll get back to you.
Email supportLeonbell101@gmail.comCommon questions
My streak reset even though I opened the app
A day counts once you check in — open Today and tap your check-in, or write a diary entry. Days roll over at midnight in the timezone set in Settings, so if you travel, update your timezone there first.
I'm not getting notifications
Open Settings → Notifications and confirm the alerts you want are switched on. If the permission prompt was declined, you'll need to re-enable notifications for Celestial in your device settings, then reopen the app.
Who can read my diary?
Only you. Entries and your setup answers are encrypted with AES-256-GCM before they're stored and are unlocked only inside your own signed-in requests, to write your reading, reflection or companion reply.
How do I delete my entries or my account?
Settings → 'Delete all diary entries' permanently removes every entry. To delete your whole account, email us and we'll remove it within seven days.
Today's reading didn't load
Celestial falls back to the last cached sky reading, then to a curated one, and shows a banner when it does. Pull the retry button on Today once you're back online to fetch fresh sky data.
Can I change my birth details?
Yes — Settings → 'Retake the questionnaire' lets you update your birth date, place and life answers. Your chart and future readings adjust straight away.